5 Stars, No Comment — Should You Reply?
When to use this
When someone left five stars and no text. Reply, but keep it short — there's no information to respond to, so a long reply reads as forced.
The reply (copy it)
5-star, no comment
Thanks for the five stars!
Glad it was a good one. See you next time 😊
The most common mistake
Writing as much as you would for a detailed review. They tapped five stars; three paragraphs of gratitude back feels off. Two sentences: thanks, hope to see you again. Sincerity matters more than length here.
When the situation is different
If you get a lot of these, vary the wording. Your review page is public, and ten identical replies in a row is obviously copy-paste.
After you reply
A star-only five is a good signal with no information. If you want to know what worked, ask them in person next time — that gets you far more than asking under the review.
Replies for other review types
This is one of 12 review situations. The full set (filterable by star rating) is here:
See all 12 Google review replies →
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