Holiday / Temporary Closure Notice Email (Template + Two Things You Must Include)
When to send this
At least a week ahead. The cost of late notice isn't just a wasted trip — it's that they found someone else while you were closed, and stayed there.
The template (copy it)
Out-of-office / temporary closure notice
Hello,
Thanks for your email. We're closed from [date] to [date] ([reason, e.g. holiday / inventory]) and will reopen on [date].
I'll reply to your message as soon as we're back. For anything urgent, please [phone / other]. Sorry for any inconvenience, and thank you!
Best,
[Your name / business]
The most common mistake
Only writing when you reopen. What they actually want to know is what to do if something urgent comes up, and what they can do in the meantime. Leave those out and a closure notice becomes a nudge toward your competitor.
Variant: when the situation is different
If you can still take orders while closed (just shipping later), say so clearly. Plenty of businesses write "orders paused" to keep things simple, and lose far more in orders than they save in hassle. "Order anytime — everything ships on the Xth" usually nets out better.
After you send it
On your first day back, email anyone who ordered or asked something while you were away. They waited for you. That email costs almost nothing and gets remembered.
Templates for other situations
This is one of 12 common business emails. The full set (with a scenario picker) is here:
See all 12 business email templates →
You don't have to type any of this
makupai reads your inbox, works out what's urgent, and hands you the draft. You glance at it and hit send. 14-day free trial, no credit card.
14 days free
No card needed
5-minute setup